Discreet shipping — tracking information is shared after dispatch.
Returns — changed-mind returns may be requested for unopened and unused items within 14 days of delivery. Opened intimate products are generally non-returnable unless damaged or incorrect.
Payment — payment details are processed through secure checkout. Charges appear on your bank statement as AVELERE.
Privacy — order-related information is used to fulfill orders, provide support, send order updates, and meet legal or fraud-prevention obligations.
Email support — contact support@avelere.com and include your order number for order-specific help.